Disciplinary procedures – 10 tips to remember

By March 8, 2018Advice, Disciplinary

Disciplinary cases can be difficult for all involved. As well as dealing with the emotional side of things you also need to ensure you are following process and adhering to the Acas Code of Practice on disciplinary and grievance procedures. Employment tribunals will take the Code into account when considering cases, and can adjust the amount of compensation by up to 25% if it has not been followed.


To help you follow the principles of the Code, here are our tips for remaining compliant.


  1. Have different people deal with different stages of the disciplinary process

Ideally, different people should deal with different stages of the disciplinary process to maintain impartiality and allow for fair investigations, disciplinary hearings and appeals. However, this may be difficult for smaller businesses.


  1. Deal with disciplinary issues promptly

Tribunals will not be impressed if an employer takes too long when dealing with a disciplinary case. Some cases will naturally take longer than others, but unexplained delays should be avoided. Remember to keep those involved up-to-date on any potential delays.


  1. Keep records

Never rely on memory during a disciplinary or grievance procedure. Employers should keep a record of evidence gathered during investigations, and minutes should be taken to record what’s been said during all meetings along with any agreed outcomes.


  1. Allow employees to appeal

Employers need to give employees the chance to appeal when the outcome of a disciplinary hearing is reached. Appeals should be unbiased and dealt with impartially by a manager not previously involved with the case.


  1. Don’t rely on only once source of evidence

Relying on one source of evidence during an investigation can lead to accusations of bias. Employers should look for corroborative evidence to carry out a fair investigation.


  1. Allow employees to be accompanied

Employees have the right to make a reasonable request to be accompanied by a companion when invited to a disciplinary or grievance hearing. The companion can address the hearing to put forward and sum up the employee’s case, but can’t answer questions on their behalf.


  1. Have a system of warnings

In cases of minor misconduct, a series of warnings is appropriate to allow employees an opportunity to improve. Only cases of gross misconduct would justify summary dismissal. You need to be familiar with the disciplinary process that applies within your own organisation.


  1. Provide the employee with the evidence against them

Employers need to provide an employee with any witness statements or evidence against them in advance of a disciplinary hearing. They should be allowed reasonable time to be able to prepare a defence.


  1. Explain the nature of the allegations clearly

Any alleged misconduct should be clearly and consistently communicated to an employee so they know what they are being accused of. If any other allegations come to light during an investigation they can be added to the process too, but disciplinary sanctions can only be made for allegations that have been properly investigated and communicated to the employee, so don’t throw any surprises into the disciplinary hearing.


  1. Warn the employee of the possible consequences

Employers must tell the employee what the possible outcome of disciplinary action could be. This should be outlined clearly in the invite letter so they can prepare their defence appropriately and be aware that dismissal is a possibility.


Deminos can help

To learn more about how to carry out a fair and consistent disciplinary procedure, contact a Deminos advisor on 020 7870 1090 or try our Disciplinary Procedures eLearning course for free:



Author David Ralph

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